Return & Refund Policy

Return & Refund Policy – ElegancesShop

We want you to love your purchase!

Returns

You can request a return within 7 days of delivery if:

  • Item is damaged or defective

  • Wrong item received

  • Item is unused and in original packaging

Non-Returnable Items

We do not accept returns for:

  • Used products

  • Items damaged by misuse

  • Change of mind after delivery

Refund Process

Once we receive and inspect the product:

  • Approved refunds are processed within 5–7 working days

  • Refunds are issued via the original payment method or bank transfer.

Return Shipping

Customers are responsible for return shipping costs unless the item was damaged or incorrect.

To start a return:
📧 Email: support@elegancesshop.com